Terms of Service

Welcome to Terra Artistry. These Terms of Service ("Terms") govern your use of our website terraartistry.com and the purchase of products from Terra Artistry ("we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms apply to all visitors, users, and others who access or use our service.

Use of Website

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the website.

You are prohibited from using the website to transmit, distribute, store, or destroy material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any local, state, national, or international law or regulation.

Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free. All products are subject to availability, and we reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.

Orders and Payment

When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

Payment must be received before we ship your order. We accept major credit cards and other payment methods as indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the total amount of your order.

Shipping and Delivery

We currently ship within Canada only. Shipping costs and delivery times vary based on your location and the shipping method selected. We will provide estimated delivery times, but these are not guaranteed and may be affected by factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for delays, damages, or losses that occur during shipping, though we will work with you and the carrier to resolve any issues.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a refund or exchange. Custom or personalized items may not be eligible for return unless defective.

To initiate a return, please contact our customer service team. You will be responsible for return shipping costs unless the item was defective or we made an error. Refunds will be processed to the original payment method within 5-10 business days of receiving the returned item.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Terra Artistry or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices regarding the collection and use of your personal information.

Disclaimers and Limitation of Liability

Our website and products are provided "as is" without any representations or warranties, express or implied. We make no representations or warranties in relation to this website or the information and materials provided on this website.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury resulting from negligence.

Indemnification

You agree to indemnify, defend, and hold harmless Terra Artistry and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at: